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CRM Evaluation Center
Nov 25, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits ( Pages)
by David Berger
Feb 21, 2004
Abstract : For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.
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The Next Big Thing or Integration-The Interaction Server Part 2: Possible Solutions ( Pages)
by Greg Rollins
May 22, 2002
Abstract : Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will allow businesses to create words out of alphabet soup (ERP, SFA, CRM, EAI, EJB, COM, BFD). Nothing about Web Services, however, addresses the front-end complexity of dealing with multiple channels, such as supporting disconnected devices and asynchronous interaction models that are required by wireless and mobile connectivity.
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Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM ( Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS ( Pages)
by P. Hayes
May 11, 2000
Abstract : The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based menus for quick access to stock quotes and bi-directional transactions such as e-business or gaming.
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Great Plains Taps The Web To Deliver Product Support ( Pages)
by L. Talarico
Dec 5, 2000
Abstract : Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.
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Software Selection for Organizations: Are We Becoming Too Web-biased? ( Pages)
by Murali Chemuturi and Udaya Sundari Chemuturi
Nov 2, 2007
Abstract : Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet, businesses have reaped tremendous benefits. Still, Web-based systems may not be the answer for every business.
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Intel's "New Best Friend" for Web Appliances is Linux ( Pages)
by R. Krause
Jan 20, 2000
Abstract : Intel has announced a brand of Web appliances that don't use Microsoft's Windows operating software. Instead, the new devices will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines.
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Enterprise Content Management: It Is More Than Just Web Content Management ( Pages)
by Hans Mercx
Jun 8, 2006
Abstract : Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.
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Security Risk Assessment and Management in Web Application Security ( Pages)
by Caleb Sima
Jun 6, 2008
Abstract : Corporations are at risk because Web applications and servers make them susceptible to hackers and cyber crooks. However, companies can perform security risk assessments that mitigate risk by applying security risk management policies designed to protect a company’s data.
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